Automotive Service Manager

• Free uniforms
• Paid time off
• Training & development
• 401(k)
• Bonus based on performance
• Competitive salary
• Employee discounts

Automotive Service Advisor Manager

• Competitive base salary
  
  
• Performance-based incentive opportunities
  
  
• Paid time off
  
  
• Comprehensive benefits package, where applicable
  
  
• Ongoing automotive, sales, and leadership training
  
  
• Opportunities for advancement and long-term career growth
  
  
• Consistent business with an established automotive brand
  
  
• Supportive ownership and a collaborative team
  
  
• Professional environment with the resources needed to succeed
  
  

• Welcome customers and listen carefully to their vehicle concerns
  
  
• Deliver honest, professional, and exceptional customer service
  
  
• Explain inspection findings and recommended services clearly
  
  
• Present necessary repairs and preventive maintenance confidently
  
  
• Prepare accurate estimates and computerized repair orders
  
  
• Obtain customer authorization before beginning repairs
  
  
• Keep customers informed about pricing, repair progress, and completion times
  
  
• Follow up on recommended and previously declined services
  
  
• Promote applicable maintenance services and shop specials
  
  
• Resolve customer concerns promptly and professionally
  
  
• Build customer loyalty, retention, and repeat business
  
  

• Lead and direct automotive and general service technicians
  
  
• Coordinate daily workflow and assign work based on technician skills
  
  
• Monitor repair progress, workmanship, and on-time completion
  
  
• Set daily priorities and communicate expectations clearly
  
  
• Coach, motivate, and hold team members accountable
  
  
• Maintain employee schedules, payroll records, and hours worked
  
  
• Help create a professional, respectful, and productive workplace
  
  
• Maintain high standards for customer service and repair quality
  
  

• Support store sales and profitability objectives
  
  
• Oversee service-advisor sales, accounting, and clerical functions
  
  
• Source parts and maintain strong vendor relationships
  
  
• Maintain accurate inventory counts
  
  
• Control inventory levels, expenses, and preventable losses
  
  
• Ensure compliance with company policies and safety regulations
  
  
• Maintain environmental compliance and proper shop procedures
  
  
• Keep the facility clean, organized, safe, and customer-ready
  
  

• Minimum of three years of automotive retail, repair, or service-management experience
  
  
• Previous supervisory, management, or team-leadership experience
  
  
• General automotive repair and maintenance knowledge
  
  
• Proven sales ability and confidence presenting service recommendations
  
  
• Excellent customer-service and relationship-building skills
  
  
• Strong leadership, coaching, and team-building abilities
  
  
• Excellent communication and vendor-management skills
  
  
• Strong organization, time-management, and problem-solving abilities
  
  
• Proficiency with point-of-sale systems, repair-order software, computers, and related technology
  
  
• Entrepreneurial attitude with a strong sense of ownership
  
  
• Ability to succeed in a busy, fast-paced environment
  
  
• Valid driver’s license with an acceptable driving record
  
  
• Ability to work a flexible retail schedule, including weekends and holidays when required